In the spotlight… Norfolk Transmission & Muffler Service

Norfolk Transmission & Muffler Service is located in the northeast Nebraska city of Norfolk. The business opened its doors in 1973 by Kim Lingenfelter and at that time rebuilt engines & transmissions. Due to the rapid growth of the rebuilt transmission industry the business moved two times within the first ten years of business. They dropped the engine rebuilding service and added the exhaust service before moving to its present location in 1984. On November 13, 1986, the business suffered a tragic loss when the original owner, Kim, was killed in a loading dock accident. Kim’s brother Ron, who had worked for the company eight years at that time, agreed to take over the management of the business and later became co-owner with Kim’s wife Deb. In 1989 the business saw the need for higher quality rebuilt torque converters for their transmissions. They purchased TCRS torque converter rebuilding equipment to add in house converter rebuilding to the business. The converter rebuilding facility has been mostly a one man operation from start to finish. Rob Hans has been in charge of the complete converter operation
from receiving and sorting cores, maintaining converter parts inventory, rebuilding converters, painting, boxing, & stocking converters for the business. The company currently is housed in a 25,000 square foot facility that has approximately 3,000 transmission and torque converter cores ready to be rebuilt. They also maintain approximately 100 rebuilt transmissions and converters in their inventory. The company rebuilds transmissions and converters for retail and wholesale customers along with a complete line of drive line and exhaust service. The shop has nine bays with seven lifts along with one portable lift. They use two transmission dynamometers to pre-test the transmissions before being installed in the shop or delivered to wholesale customers in northeast and north central Nebraska and southeast South Dakota. The company maintains 13-15 full time employees who average 15 years of service in the transmission industry.

– Found in July 2009 Newsletter